Frequently Asked Questions
Everything you need to know about our premium canine gear.
How do I determine the correct size for my dog?
Each product page includes a detailed sizing chart. We recommend measuring your dog's neck circumference with a soft tape measure, leaving enough room for two fingers to fit comfortably between the collar and the neck.
What materials are used in Bestia Dog Gear products?
We use 100% genuine leather, heavy-duty stainless steel hardware, and soft orthopedic foam padding to ensure maximum comfort, durability, and a high-fashion aesthetic for your pet.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for items in original, unused condition. If the size isn't right or you've changed your mind, simply contact our support team to initiate a return or exchange.
How do I care for my leather dog gear?
To maintain the quality of the leather, avoid soaking it in water. If it gets wet, let it dry naturally. Periodically apply a high-quality leather conditioner to keep the material supple and prevent cracking.
Do you offer a warranty on your products?
Yes, all Bestia Dog Gear products come with a 1-year warranty against manufacturing defects. This does not cover damage caused by chewing or general wear and tear from improper use.